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Nonverbal Communication: Why It Matters in Our Lives
Unlock the power of nonverbal cues & explore the influence of nonverbal communication, emotional intelligence & building trust for effective interactions.
Last updated
2/2024
Appropriate for all
Level2h 22m
Full lifetime access
Access on laptop, tablet and mobile devices
Certificate of completion
Overview
Have you ever found yourself in a conversation where it appeared that others were listening to you, but not fully understanding the essence of your message?
Have you ever encountered situations where people professed to comprehend you, only for their behavior to contradict their words?
These situations highlight a crucial fact: communication is much more complex than simple dialogue.
The Power of Nonverbal Cues
In the realm of effective communication, spoken language only represents a small fraction - precisely 7% - of the credibility we convey. The remaining 93% is communicated through nonverbal cues. These unspoken signals, encompassing body language and facial expressions, hold significant influence and profoundly impact the outcomes of our interactions.
Unconscious Impact of Nonverbal Communication
Frequently, we are unaware of the significant influence that nonverbal communication has. It works below the surface, unconsciously molding our interactions.
The Dual Dimensions of Communication
This course sets out to explore the two facets of communication: the deliberate verbal and the implicit nonverbal. By mastering the skill of balancing these elements, you can open up a realm of enhanced results in your interactions.
Understanding Mixed Messages: Decoding Hidden Emotions
Have you encountered individuals who verbally agreed but actually disagreed? In numerous instances, individuals attempt to conceal their true feelings with words, yet their genuine emotions become evident through their body language and facial expressions. Consequently, there is a disparity between their verbal communication and their nonverbal cues.
Exploring Nonverbal Communication
In this module, we will delve into the realms of body language and facial expressions. Through various examples, such as celebrity interviews and video clips, we will equip you with the skills to discern others' true emotions, thereby reducing the likelihood of misinterpretation.
The Role of Emotional Intelligence in Business Outcomes
In the Business World, Do Intelligence and Ability Truly Define the Outcome?
It's commonly believed that intelligence and ability are the primary factors that shape outcomes in the business world. However, the reality is more nuanced. The human mind is significantly influenced by the emotional brain before anything else.
The Influence of the Emotional Brain
Intelligence and ability, while undeniably important, may only truly determine outcomes if they align with the emotional brain in some manner. In simpler terms, even with exceptional abilities, they can only be recognized and valued when accompanied by trust. Without trust, one's skills may be perceived in a manner that is contrary to their expectations.
Building Trust Through Communication
To address this, our course focuses on various methods to cultivate trust through three key communication factors. Furthermore, we will illustrate how these methods can be applied in real-world scenarios such as job interviews and sales, providing practical insights into enhancing outcomes through trust-based communication.
Importance of Building Connections for Effective Communication
The significance of establishing a connection for effective communication cannot be overstated. It is the foundation for mutual understanding and seamless interaction.
Fostering Connections for Better Interactions
When dealing with individuals, be it challenging or amiable, forging connections is key to fostering harmonious relationships. Without connections, discord may prevail, leading to unfavorable outcomes.
The Commencement of Communication
Contrary to popular belief, communication does not commence with speaking; it begins the moment individuals meet. This initial encounter serves as a platform for both parties to discern the presence of any potential connections.
The Significance of Early Connections
If the opportunity to establish a connection is missed at the outset, it becomes increasingly challenging to engage in meaningful conversations later. This holds true both consciously and subconsciously.
Enhancing Communication through Nonverbal and Verbal Skills
By amalgamating nonverbal and verbal communication skills, this program aims to equip individuals with the ability to swiftly establish connections, thereby paving the way for desired outcomes in communication.
Who this course is for
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What you'll learn
Requirements
Course Content
7 Sections 41 Lectures 2h 22m total length
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