Process Mapping in Lean Six Sigma: An Essential Guide

In today's rapidly evolving business landscape, the mapping and enhancement of an organization's processes have become increasingly crucial. As companies expand their operations across various departments and products, the complexity of their processes grows as well. This complexity highlights the need for organizations to possess the ability to map, analyze, and improve these processes effectively.

Course Content

To address this need, this course has been specifically designed to provide participants with a comprehensive understanding of the fundamental elements involved in the task of mapping, analyzing, and enhancing processes. By delving into the following topics, participants will gain valuable insights and skills:

Introduction to Lean Six Sigma

Participants will be introduced to the principles and methodologies of Lean Six Sigma, which serve as a foundation for process improvement.

Concepts of Process Maps and Process Mapping

This section will cover the basics of process mapping, including the purpose and benefits of creating visual representations of processes.

Understanding Swim Lane Maps

Participants will learn how to create Swim Lane maps, which are useful for visualizing the flow of activities across different departments or individuals involved in a process.

Exploring SIPOC Maps

SIPOC (Suppliers, Inputs, Process, Outputs, Customers) maps provide a high-level overview of a process, enabling participants to identify key stakeholders and understand the inputs and outputs involved.

Value Streams Mapping

This topic focuses on mapping the entire value stream of a process, from the initial customer request to the delivery of the final product or service.

Time Value Mapping

Participants will explore the concept of time value mapping, which involves analyzing the time spent on each step of a process to identify areas for waste reduction.

Value Add Charts

This section will cover the creation of value add charts, which help identify value-added activities to the customer and those that do not.

Spaghetti Diagrams

Participants will learn how to create spaghetti diagrams, which visually represent the movement of people or materials within a process, helping to identify inefficiencies and bottlenecks.

Approach

Throughout the course, participants will not only gain theoretical knowledge but also have the opportunity to witness live demonstrations of each tool. This hands-on approach ensures a thorough comprehension of the material and equips participants with the skills necessary to effectively deploy these tools within their organizations or projects.

Course Outcome

Upon completion of this course, participants will not only have the confidence to lead comprehensive process improvement projects but also possess the ability to effectively communicate the vision and significance of process improvement to organizational leaders. This course empowers individuals to drive continuous improvement within their organizations and contribute to overall operational excellence.

1. Business Leaders
2. Business Improvement Consultants
3. Team Leaders / Managers
4. Operational Leaders
5. Business Professionals
6. Analysts
7. Graduates

1. Brilliant course, simplistic explanations by responsive faculty who provides timely responses to our queries ~ Ash
2. Great - learned new processes to apply within my work as an operations professional ~ Sasha B
3. I learned many tools, excellent course. Thank you so much Instructor ~ Glauber M

1. Process Mapping
2. Process
3. Process Improvement
4. Lean Six Sigma
5. Lean Six Sigma Tools
6. Process Mapping Tools