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Conflict Management
Systemic Design of Team Workshops for Managers & Leaders
Gain valuable insights and tools into workshop design, conducting workshops, covering team development, conflict management, and participatory approaches.
Last updated
4/2024
Appropriate for all
Level5h 2m
Full lifetime access
Access on laptop, tablet and mobile devices
Certificate of completion
Overview
Are you interested in enhancing your skills as a (future) manager through engaging lectures and workshops?
Our course is designed to provide you with up-to-date knowledge using a systemic approach, equipping you with the essential background knowledge to kickstart your own projects promptly.
Target Audience
This course is tailored for (future) managers, project managers, individuals in leadership roles, and anyone with significant responsibilities in their professional capacity.
Course Features
In this workshop, we will cover various aspects of presentations, including the distinctions between groups and teams, and the different contexts in which presentations occur. This comprehensive overview will enable you to precisely define the contents required for upcoming assignments. Additionally, as persuasion is often crucial in consultancy workshops, we will explore the benefits and arguments in favor of workshops. Furthermore, we will delve into the variances in presentation styles and moderation. At the conclusion of this section, we will focus on enhancing moderator skills to encourage self reflection.
Systemic Consulting Emphasis
This online course emphasizes the systemic approach, commencing with a clear definition and comprehensive overview of the topic. Participants will gain insight into constructivism, a fundamental pillar of the systemic approach, and explore psychoanalytical perspectives to develop a foundational understanding of transference and countertransference. The course also examines the facilitation process and emotional phases within change processes, providing a model for utilizing workshops to gather diagnostic information and facilitate group work simultaneously.
Conceptualizing Workshops
The initial focus of this section is on discussing the primary responsibilities of moderation. A brief mention is made of didactic materials and how to arrange chairs in seminar rooms. This is followed by a discussion on work orders and managing group work, leading into an exploration of various types of workshops with examples and explanations.
Enhancing Engagement through Participation
For managers accustomed to accompanying employees, there is an opportunity to gain insight into the participatory approach. Basic elements of participatory involvement are presented, along with different collaborative methods and a discussion of their pros and cons. The aim is to integrate various approaches within a single workshop to ensure a diverse and comprehensive experience.
Designing Workshops
This section aims to provide a broad overview of workshop design, starting with a general outline and then delving into specifics. Establishing a clear understanding of the order clarification process is emphasized, including setting well-defined objectives to gauge the workshop's success. Sample formulations are also presented to illustrate the formulation process.
Interventions
Within this section, I will outline effective and efficient interventions suitable for implementation in workshops. Many of these interventions are derived from systemic coaching, which I have tailored for workshop settings. The approach is straightforward and nuanced, with a primary emphasis on producing results and gathering information to create tangible value. As a result, you should feel adequately equipped for your inaugural workshop.
Team Development
This segment initially delves into the characteristics of high-performing teams. Subsequently, we will critically examine teams and explore various scenarios for team coaching, enabling you to incorporate different methodologies into your workshop framework. An integral component of this section is understanding the developmental stages of teams, as well as familiarizing yourself with the concept of team roles. This will equip you with two comprehensive techniques for diagnosing and implementing these roles. Additionally, we will immerse ourselves in an extensive case study, drawing from practical experiences. Together, we will navigate through the pivotal stages of conceptual design, from the initial situation to execution, while delving into my insights and ideas for implementation.
Managing Team Conflicts
Eventually, as a manager, moderator, or consultant, you will inevitably encounter conflicts within your professional domain, whether in a small group setting during a workshop or within the context of a conflict workshop. I will explore the definition, significance, and various types of conflicts. Understanding the root causes of conflicts will enhance your ability to diagnose conflicts effectively and initiate suitable interventions. Furthermore, adopting a systemic perspective on conflicts will enable you to embrace a solution- and resource-oriented approach. This chapter will culminate with a discussion on escalation steps, followed by a brief overview of conflict resolution strategies.
By enrolling in this online course, you will receive personalized recommendations for crafting your workshop design, tailored specifically for your company's needs. Take advantage of this opportunity to enhance your knowledge and enrol in the course today. I eagerly anticipate your participation in the program.
Warm regards,
Markus Edenhauser, MA MSc
Who this course is for
People who conceive and/or hold lectures and workshops..
Testimonials
What you'll learn
Requirements
Openness and courage to try new things.
Course Content
11 Sections 86 Lectures 5h 2m total length
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