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End User Computing (EUC): What You Need to Know to Excel
Gain expertise in computer hardware, operating systems, troubleshooting & interview preparation with this End User Computing course for a successful career.
Last updated
4/2024
Appropriate for all
Level20h 8m
Full lifetime access
Access on laptop, tablet and mobile devices
Certificate of completion
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Overview
This program has been specifically designed to provide individuals with the necessary skills and knowledge to excel in various roles within the End User Computing environment. These roles include Entry Level L1, Desktop Support, Service Engineer, Customer Support Engineer, FM Engineer, Hardware Engineer, and IT Support Specialist. The comprehensive curriculum of this program covers a wide range of topics, ensuring that students are well-prepared for the demands of these positions.
Hardware Technology
One of the key areas covered in the curriculum is hardware technology. Students will gain an in-depth understanding of desktop and laptop computer hardware components, such as motherboards, hard disks, memory processors, and assembly. Additionally, they will also learn about various computer peripherals like printers and scanners. This knowledge will enable them to effectively troubleshoot and resolve hardware-related issues.
Operating Systems
Another important aspect of the curriculum is the focus on operating systems. Students will acquire comprehensive knowledge of the Windows 10 operating system, as well as the latest technologies in the field. This will equip them with the necessary skills to navigate and utilize operating systems efficiently.
Troubleshooting Skills
Furthermore, the program emphasizes the development of troubleshooting skills. Students will learn how to diagnose and resolve a variety of hardware and operating system-related issues. This practical knowledge will enable them to effectively address problems that may arise in an end user computing environment.
Interview Preparation
In addition to technical skills, the program also places importance on interview preparation. Students will receive guidance and support to develop the necessary skills and confidence to excel in job interviews within the field. This will enhance their chances of securing employment in their desired roles.
Empowering Home Users
Moreover, the program also aims to empower home users. It equips individuals with the knowledge and skills to independently identify and rectify issues that may arise in their personal desktops or laptops, without the need for external assistance. This empowers individuals to take control of their own technology and resolve problems efficiently.
Certification Preparation
Furthermore, successful completion of the program will prepare candidates for international certifications such as the CompTIA A+ Certification. This certification is highly regarded in the industry and requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002). The program ensures that candidates are equipped with the necessary knowledge to pursue and excel in these certifications.
In conclusion, this program offers a comprehensive curriculum that covers a wide range of topics, ensuring that individuals are well-prepared for various roles within the End User Computing environment. It provides the necessary knowledge and skills in hardware technology, operating systems, troubleshooting, interview preparation, and certification preparation. By completing this program, individuals will be equipped to excel in their desired roles and pursue international certifications in the field.
Who this course is for
Testimonials
What you'll learn
Requirements
Course Content
19 Sections 43 Lectures 20h 8m total length
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