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How We Can All Learn Effectively in the Flow of Work

As organisations become more adept at developing skills and capabilities, they need to design career frameworks, develop internal mobility processes, integrate multiple learning systems and platforms, engage with content and encourage active learning and cultivate creator economies.

It's easy to lose sight of what is essential when we are too busy embracing new learning technologies, creating hundreds of courses, and disseminating them fast. Our training programs must often realise that they must help employees prioritise solving their day-to-day problems.

As a result, the Global Industry Analyst and founder of Bersin by Deloitte, Josh Bersin, came up with the idea of learning in the flow of work.

How We Can All Learn Effectively in the Flow of Work

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The Meaning of Learning in the Flow of Work

The term refers to employees quickly accessing answers to questions or learning material while working. This process empowers employees to discover the actual value of tools and techniques without compromising their productivity or workflow.

This type of learning occurs during your work rather than as part of a separate training program.

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Why Learning in the Flow of Work?

Traditional classroom training and field activities have been used for generations to train employees. Learning, however, has become less effective in formal sessions over the past few years due to organisations realising that learners need to learn more from them. These sessions don't interest them either.

Each time the L&D department launches a development program, it finds that employees are not interested in it. How should businesses and the L&D department respond if training programs fail to achieve the intended results?

This is when learning in the flow of work enters the scene as an impactful part of employees' daily work.

Delivering Learning in the Flow of Work

In the flow of work, learning can be enabled with the right tools, technologies, and content solutions. The following are ways to sustain the notion:

Depending on Microlearning

It is best to have a strategy that provides employees with microlearning courses whenever needed. For such purposes, an LMS or a microlearning platform can be used while also ensuring that the content is relevant and focused.

In order to facilitate employees' current work duties and progress in their ongoing professional journeys, we must ensure that the L&D programs we design or purchase are beneficial to employees.

Using microlearning alone is not a smart idea; integrating it into a learning journey is a way to teach relevant concepts through microlearning interventions. Taking the learning journey as a whole is a holistic approach to learning.

Through microlearning and learning aids, learners are informed about upcoming courses and performance support. As they provide learners with assistance at the moment of need, they are considered part of learning within the work process.

Using the Right Tools and Technologies

To trigger learning events during workflows, various tools, technologies, and platforms can be used. A learning management system, a learning experience platform, or an action-based learning platform all contribute to the success of learning in a company's field.

Providing Seamless Learning with Mobile-Friendly Content

Learning content should be easily accessible in the flow of work. If learning content is available via mobile devices, learners can benefit greatly. It is the perfect delivery method for learning content in the flow of work. Mobile devices are the most effective methods of delivering microlearning. It is possible to provide all kinds of training using mobile devices, such as onboarding new hires or product training.

Content Curation as Learning Strategy

Content curation is crucial to facilitate learning in the workplace. Carefully curated content that is relevant and apt for a group of learners enables them to augment their learning while performing their daily tasks. The organisation ensures that by providing visually interactive learning content.

Take Learning as an Opportunity

Career development and employee engagement require employees to learn and develop new skills. However, traditional learning and development programs are often unavailable because of their busy schedules.

You can solve this problem by incorporating learning into your team's daily workflow. To achieve a culture where everyone is constantly learning and growing skills, you need to provide the right tools, be thoughtful about tasks, and foster a culture of continuous learning. You can also reduce employee turnover and maintain, or even increase, employee retention as a bonus.

Bottom Line

Learning in the flow of work allows you to boost your productivity by simultaneously learning and applying. Your employees' job satisfaction, the ability to attract top talent worldwide, and the overall performance of your company can all be improved by implementing a philosophy like this. You won't be able to shift the foundation of your corporate training strategy quickly, but it will be worth it.

Your company culture, learning strategy, and program design need to be embedded in the flow of work to get started from an organisational perspective. Get buy-in from senior leadership and teams across your organisation to make this a success. Start small, but think big. Launch pilot programs, collect feedback, and then expand your efforts.

As a final step, choose the technology tools that will support what you want to deliver and whether they will be bought or built on your own.

Remember Uplyrn to Upskill

To enable the best training programs that help you implement learning in the flow of work, Uplyrn is your trusted partner for progress. We focus on active learning, which encompasses Self-Paced Learning (video courses), Interactive Learning (Virtual Classes), and Application of Learning (applying the skills your employees learn with peers, Mentors, and Coaches), and assure that the learning process is always uninterruptedly administered.

Leonard Chan
Featured Uplyrn Expert
Leonard Chan
Edvocate Leadership Award 2022, Thought Leadership in L&D 2023
Subjects of Expertise: Management Consulting, Coaching, Mentoring
Featured Uplyrn Expert
Leonard Chan
Edvocate Leadership Award 2022
Thought Leadership in L&D 2023

Subjects of Expertise

Management Consulting
Coaching
Mentoring

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Sahasra Kudikala
  • 2024-01-04 20:27:09
The blog talks about learning wh...

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