Overview

Chartered Accountant, Process Improvement Coach

I am a Fellow of the Chartered Institute of Management Accountants in the UK with 30 years’ experience as a process improvement consultant specialising in finance and healthcare processes. As a consultant, I specialise in process improvement in healthcare - particularly primary care - and have worked with GP surgeries and PCNs across the UK, as well as support for acute hospitals. I facilitate improvement teams and provide expertise in performance measurement and management, problem solving and process mapping.

My philosophy is to inspire, challenge and support change. I am action orientated and good with people.

I am a professional author of online training courses. I also write and deliver webinars for clients including the ACCA and training providers in Canada and the USA.

I live in Scotland with my wife, daughter and Cocker Spaniel.