Leaders are aware that the first instance of a client expressing dissatisfaction can provoke an emotional response. What many fail to recognize is that Emotional Intelligence (commonly referred to as EQ) is intertwined with nearly every aspect of business. Understanding one's emotions and leadership approach is pivotal in effectively managing oneself.
Developing personal and social competence skills can empower leaders to steer their teams towards improved outcomes, better communication, and increased productivity. Are you mindful of the team culture that you, as a leader, are fostering? Join this session to explore how your EQ can elevate you as a more resilient, adept leader, and to grasp the significance of your role in shaping your company's culture.
Understanding the Impact of Emotional Baggage in the Workplace
Gain insights into the types of emotional baggage that employees bring into the office and how it can influence their performance and wellbeing.
The Significance of Emotional Intelligence in Leadership
Delve into the concept of Emotional Intelligence and its relevance to effective leadership. Explore the connection between Self-Awareness and overall Emotional Intelligence (EQ), and its impact on team dynamics.
The Role of Emotional Intelligence in Conflict Resolution
Examine the importance of managing emotions as a leader and explore how personal experiences and societal norms shape our judgments and leadership styles. Learn effective techniques for de-escalating tense situations.
Influencing Employee Emotions as a Leader
Understand the impact of a leader's emotional reactions on their employees and how it shapes the work environment. Discover the crucial aspects of communication needs and their role in shaping company culture.
Shaping Company Culture through Emotional Leadership
Analyze case studies of companies with diverse emotional cultures and their influence on employees. Learn to harness nonverbal cues for more impactful leadership.
Cultivating Emotional Intelligence in Organizational Culture
Understand the importance of leaders embodying the desired emotions in fostering a culture of Emotional Intelligence. Learn how to engage employees in the process and mould the company culture accordingly.
What you'll learn
- Understand Emotional Intelligence, how it impacts workplace performance, communication, teamwork, and your leadership.
- Examine what other companies are doing and receive ideas on creating an emotionally healthy company culture.
- Identify your top strengths regarding EQ and target areas for growth in the future to enhance Self-Awareness for success.